Legal terms for wallets and account access
Our Legal terms explain who may access the account, how account details are confirmed, and how payment records are matched to your profile. Access or eligibility depends on local law, so you should check that using the service is permitted in your location before continuing. When
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you add funds through DANA, OVO, GoPay or QRIS, the payment reference is connected to the account record used for the request. Bank transfer and virtual account activity is handled through the same account-ledger process. We may pause a transaction while account details, payment ownership or
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a withdrawal request is checked. If a policy wording is unclear, contact our support path before taking action; we can point you to the relevant clause and explain which account step applies.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.